Privacy Policy | Secret Hills Walking

This privacy policy sets out how Secret Hills Walking Holidays uses and protects any information that you give us when you use this website.

Our web sites which relate to this policy are

www.secrethillswalking.co.uk

www.shortbreaksforsingles.co.uk

www.sloveniawalking.co.uk

Secret Hills Walking Holidays is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Secret Hills Walking Holidays may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25 2018.

What information do we collect

We may collect the following information:

  • name
  • contact information including email address and phone number
  • postal address
  • health information where relevant
  • emergency contact information
  • dietary and health information where relevant
  • information about all the transactions between us – which use the websites above as the platform for collecting the data needed for holiday reservations
  • information that you provide when you register with us and when you subscribe to our web site service

We require this information to reserve holidays that you have asked for, and to process the various services need for successful completion of the chosen holiday- such as reserving hotel rooms, and reserving taxi services. We also require information to understand your specific needs in order to provide you with a better service.


What do we do with the personal data information we gather from you

  • We use the data to provide you with the holiday you request.
  • We may use the information to deliver and improve our service.
  • We may periodically send promotional emails, special offers or other information which we think you may find interesting using the email address which you have provided.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Information about Web site visits
We may collect information on your visits to our websites such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of our websites, to improve the website's usability, and for marketing purposes.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@secrethillswalking.co.uk


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We take care to ensure that your data is stored securely in order to prevent loss, misuse or alterations to that data. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Secret Hills Walking Holidays, 35 Sandford Avenue, Church Stretton, SY6 6BH
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
If you wish us to delete your personal information, please write to or email us as soon as possible at the above address.


Policy amendments
We may update this policy from time to time. We will post this amendment on our web site, and you should check on occasion to assure yourself that the changes are understood and yu are happy with them.

Person responsible for Data Security

Alan Garner (Comapny Owner)

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if your express permission was granted when submitting any form to email process. 
Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please contact us.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by not a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution with regards to their own privacy and personal details. This website, nor its owners, will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URL's (web addresses). 

Users are advised to take caution and good judgment before clicking any shortened URL's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

View My Account
Our Promise To You
You matter to us & we promise to provide you with a superb walking & social holiday, tailored specifically to your needs. We provide walking holidays for walkers & as walkers ourselves, we appreciate & understand the requirements of a walking holiday.

What Others Said...

Hello Alan Thank you and Chris for a great weekends' Walking in the Forest of Deane and the Wye Valley, staying in Speech House Hotel in the Forest of Deane. Our Group has been with you for many years walking in Wales, England and Slovenia and you always find comfortable hotels with interesting Walks, suitable for our Group. We are now looking forward to seeing you again in 2017. Val Warlow. All Saints Church, Barry, Walking Group. October 2016

Val Warlow

Featured...