Secret Hills Guided Walking Holidays
How to book a UK guided walking holiday AND holidays in France, Algarve and Ireland
To reserve a place on any of our holidays, please follow these simple instructions.
Reserve online - once you have chosen your holiday, click on the booking button and complete the online form
OR contact us by phone or email, and we will send by post or email, a booking form to you
OR you can call us direct on 01694 723600, and we will take your reservation over the phone. Please note we cannot take credit/debit card details over the phone; you can, however, post us a cheque. Alternatively, you can pay online via our website, which uses Paypal for security and allows you to pay either by card, or by using your Paypal account if you have one.
We will also accept a Bank Transfer and on request we will supply our bank details to you.
Once you have booked and made your initial deposit online, our system will create an account for you which you can then use to pay the remaining balance. You simply log into your account which displays the balance of what you owe and then offers you the payment options.
It is important that you read the terms and conditions before you sign the booking form.
Note - if you are reserving a holiday within a month of the start date then the full amount is due immediately and no deposit should be paid.
Secret Hills Walking, 35, Sandford Avenue, Church Stretton, Shropshire, SY6 6BH
How to reserve a holiday in Majorca, Madeira, Slovakia, Slovenia, Austria, Gran Canaria, Dolomites and Gozo
To reserve a place on any of our holidays, please follow these simple guidelines.
Once you have chosen your European holiday, email us with the details of the holiday you want to reserve - and the nearest airport to you.
Do not book on line at this point. Read on and follow the instructions
The quotation process - ATOL BONDING requirement
Secret Hills Walking works with New Experience Holidays who arrange your ATOL protection, and your flights.We will send all the details of your quotation request to New Experience Holidays.
Requesting a quotation- You request a quotation from Secret Hills Walking- by email, or through the request process on www.secrethillswalking.co.uk
Once we have all your details and the airport you prefer- and alternatives - we will request a full quotation for you from ourpartners New Experience Holidays
This will contain
- the basic price
- any flight supplement from the airport of your choice
- single supplement if this applies
- a choice of flights
- any specific requirement such as additional nights/ sea view rooms etc.
- final price and payment information
The Quotation stage- who sends you a quotation
In order to conform to ATOL bonding protection rules, New Experience Holidays will send you your full quotation normally by email- please ask if you want to receive the quotation by post. This contains the details of the holiday,
Your contacts at New Experience Holidays are Matthew Newcombe, Anna Brown and Paul Sawyer.
What we need to know prior to the quotation stage.
We need to know your preferred departure airport. We can guide you about the right airport and options - simply read the web pages for the country you are wanting to visit.
Accepting the quotation and Booking the holiday.
Once you have accepted the quotation, fill in a New Experience booking form (this can be done online) or send in the completed form, and pay both the deposit – normally £125 - plus any additional flight supplements to New Experience.Holidays Final payment is also made to New Experience.Holidays.
Once you have booked.
You will not be sent a reminder of when to pay the full amount, so please diarise this.
About three weeks prior to departure, New Experience Holidays will send you holiday joining details, including your flight details with instruction to print off your boarding cards.
Once you arrive at your holiday destination
Secret Hills Walking Holidays (Slovenia Walking Holidays) organise all aspects of your holiday in Slovenia. Majorca. Madeira, The Dolomites,Austria, Gran Canaria, Gozo – including guiding, transport to walks start and provide you with an experienced tour guide.You make your won arrangements to get to the airport in the UK, we meet you at the airport you are flying to, and help you with your transfer to the appointed hotel.
It is important to read New Experience Holidays' Terms and Conditions - click on the tab - before you sign the booking form.