How to book a UK guided walking holiday AND holidays in the Algarve
To reserve a place on any of our holidays, please follow these simple instructions.
Reserve online - once you have chosen your holiday, click on the booking button and complete the online form
OR contact us by phone or email, and we will send by post or email, a booking form to you
OR you can call us direct on 01694 723600, and we will take your reservation over the phone. Please note we cannot take credit/debit card details over the phone; you can, however, post us a cheque. Alternatively, you can pay online via our website, which uses Paypal for security and allows you to pay either by card, or by using your Paypal account if you have one.
We will also accept a Bank Transfer and on request we will supply our bank details to you.
Once you have booked and made your initial deposit online, our system will create an account for you which you can then use to pay the remaining balance. You simply log into your account which displays the balance of what you owe and then offers you the payment options.
It is important that you read the terms and conditions before you sign the booking form.
Note - if you are reserving a holiday within a month of the start date then the full amount is due immediately and no deposit should be paid.
How to reserve a holiday in Majorca, Madeira, Slovakia, Slovenia, Austria, Gran Canaria, Tenerife, Dolomites and Gozo
Once you have chosen your European holiday, DO NOT BOOK AND PAY ONLINE - instead, select the GET QUOTE button, which will result in an oline form for you to complete - giving us your details and preferred airport of departure. Submitting this form sends us an email which we then pass onto our partners (New Experience Holidays), who will produce a full and final quote for your holiday, normally by email - please ask if you want to receive the quotation by post.
The quotation process - ATOL BONDING requirement
Secret Hills Walking works with New Experience Holidays who arrange your ATOL protection, and your flights.
The quotation will contain
- the basic price
- any flight supplement from the airport of your choice
- single supplement if this applies
- a choice of flights
- any specific requirement such as additional nights/ sea view rooms etc.
- final price and payment information
Accepting the quotation and Booking the holiday
Once you have accepted the quotation, follow the instructions contained in the Quote directing you to the New Experience website . There you can complete a New Experience booking form and reserve your holiday and make payment online.
Once you have booked
You will not be sent a reminder of when to pay the full amount, so please diarise this. About three weeks prior to departure, New Experience Holidays will send you holiday joining details, including your flight details with instruction to print off your boarding cards.
Once you arrive at your holiday destination
Secret Hills Walking Holidays (Slovenia Walking Holidays) organise all aspects of your holiday in Slovenia. Majorca. Madeira, The Dolomites,Austria, Gran Canaria, Tenerife and Gozo – including guiding, transport to walks start and experienced tour guides. You make your own arrangements to get to the airport in the UK, we meet you at your destination airport and help you with your transfer to the appointed hotel.
It is important to read New Experience Holidays ' Terms and Conditions' - click on the tab - before you sign the booking form.